Service & Solutions

We have the largest number of trained personal in our service team. We are the only company having two radiation safety Officers to help customers plan therapy rooms and ensure radiation safety. Our trained engineers excel in providing quick, high quality and cost effective services to our clients.

Our service team assures continuous performance of the equipment and high uptime. We have over 20 years experience in service and technical support of radiotherapy equipment. Our service expertise is not only available in India, but also to many countries of the world. We have undertaken many projects in countries of Indian Sub-continent, China, Middle East, East Europe, Africa and Vietnam.

Many of our service engineers have been trained at the Principal’s factories and all of them are approved for undertaking services by Atomic Energy Regulatory Board. We continue giving advance training to our engineers on our products and related technologies.

From Comprehensive Maintenance Contract (CMC) to service on demand, we have developed various plans to suit your requirements as well as budgets.

A Special inventory of factory-original parts is available in India to ensure quick response, minimum delay and less down time. We have a rigorous Preventive Maintenance Schedule which is mandatory followed by our engineers, while providing warranty, AMC and CMC services.

“We keep making systematic and substantial investment in the development of service engineer’s skills and knowledge. We are committed to building right portfolio of skills in the service organization. While this reinforces our human capital, it translates into huge tangible benefits for customer- hospitals.”  


Vikas Kulkarni

Dy. General Manager - Customer Support

“My ennobling job of maintenance and upkeep of hi-tech medical equipments gives a higher meaning to my career as a whole. My holistic growth vis-à-vis my career growth in traditional term has led me to rare happiness and satisfaction.” 


P. Prabhu
Territory Manager